How can I get technical support for the Quest-Engine platform?Our support team is available via email at mastery@axiom-learn.ca. You can also submit a detailed query through our contact form on the contact.html page for a structured response.
What are the operating hours for the Axiom-Learn Academy support desk?Our primary support operates from 9:00 AM to 6:00 PM MST, Monday through Friday. For urgent pedagogical grid issues outside these hours, email is monitored periodically.
Where is the Axiom-Learn Academy located for in-person consultations?Our headquarters are at 10180 101 St NW, Suite 1200, Edmonton, AB T5J 3S4. Appointments for discussions on cognitive-transfer mechanics are encouraged and can be scheduled via contact.html.
How do I report a bug or issue with an interactive simulation?Please send a detailed report including the simulation module, your cognitive-load observations, and system telemetry to mastery@axiom-learn.ca. This helps our team replicate and resolve skill-progression blockers efficiently.
Can I speak directly with a pedagogical specialist about mastery-based equilibrium?Yes. For advanced practitioner consultations on adaptive game-loop mechanics and intellectual-load balancing, please request a callback via our contact form on contact.html, specifying "Cognitive Play Specialist" in the subject.